1. Overview
This policy applies to https://fitchinautomotive.com and covers how we handle information when you contact us, request a quote, or use the services on our site. We offer auto window tinting, auto detailing, ceramic coating, and residential/commercial window film installation.
2. What We Collect
Information you give us when you use the quote wizard or contact us:
- Name
- Phone number
- Email (optional)
- Vehicle year, make, model, and category
- Service details (coverage, package, add-ons, notes)
- Property type and window counts for residential/commercial quotes
Information collected automatically:
- IP address
- Browser type
- Pages viewed and referral source
3. How We Use It
- Generate your quote and pricing
- Schedule and confirm your appointment
- Communicate with you about your service
- Follow up after work is completed
- Keep records of services performed on your vehicle
4. Sharing & Disclosure
We do not sell your information. We only share information with service providers who help us run the business (website hosting, payment processing), or if required by law or to protect safety. We do not share information with marketing companies or data brokers.
5. Cookies & Tracking
We use essential cookies to run the site and basic analytics cookies to understand aggregated usage. You can disable cookies in your browser settings; parts of the site may not work as expected.
6. Data Security
The site runs over HTTPS and we follow industry-standard practices to protect information. No system is 100% secure, but we take reasonable steps to safeguard what you share with us.
7. Data Retention
We keep information only as long as we need it for the reasons described in this policy. You can request deletion of your information at any time by contacting us.
8. Your Rights
- Access the information we have about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Opt out of non-essential communications
9. Children's Privacy
Our services aren't directed to children under 13. If we become aware that we've collected information from a child under 13, we'll delete it.
10. Third-Party Links
The site may link to external services (Google Maps, manufacturer sites, etc.). We aren't responsible for the privacy practices of those third parties.
11. Changes to This Policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top.
12. Contact Us
Questions about this policy or your information? Reach us at: